Delivery and Delivery Time

    We deliver the orders within the 24 working hours following the payment. As soon as you order has been sent, you will receive an e-mail showing the delivery date and time.

    • Courier: 24 to 48-hour service (Monday to Friday) with NACEX (900 100 000). If you receive your parcel damaged, please contact me a.s.a.p. by telephone (+34 654905197) or e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.) indicating the damaged items, in order to claim to the Courier Company and replace the items a.s.a.p.
    • Certified post (Correos): this service is available for deliveries to the Canary and Balearic Islands, Ceuta and Melilla. The articles sent by certified post will have a tracking number associated, which can be tracked here.
      The parcel will be sent to the address you wish. If you are not at that address when the parcel is delivered, you will have to pick it up at the Correos office by showing a valid ID. If the parcel is lost, Correos will reimburse the client with 30€ per parcel, after making a claim at the local Correos office.
    • Kiala: Courier that delivers all over Spain, with a fixed Price of 4,99 € per parcel (up to 8 kg). The delivery point is a Kiala point (see map here https://www.kiala.es/), and you will need to show a valid ID.

    If your order is over 135 €, the delivery is free.

    For customised items, please check previously the delivery time.

    For shipments other than Spain or Portugal, please check previously the delivery time.

     

      Andorra, Spain, Gibraltar & Portugal (mainland) Delivery  Price Delivery Time
      0 - 2 kg Nacex 6,20 € 24-48h
      2 - 5 kg Nacex 8,20 € 24-48h
      Up to 8 Kg (only Spain) Kiala 4,99 € 24-48h

     

    Spanish Islands, Ceuta & Melilla Delivery         Price/ Delivery Time
    0-500 g Certified Post            4,60 3-10 working days
    500g a 1 kg Certified Post            7,17 3-10 working days
    1 a 2 kg Certified Post            7,70 3-10 working days
    2 a 3 Kg Certified Post           11,98 5-15 working days

     

     

             

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